Awards


We are very excited to present the awards that will be handed out at the 2018 PACE Convention & Expo. This year's theme is Exceeding the Expectations of the Connected Customer and we know that our award winners continue to Exceed Expectations!  Awards will be announced Tuesday afternoon at the Awards Luncheon.
 
CECP Leadership Award
This award honors a Customer Engagement Compliance Professional who has made a positive impact on the industry and displays excellence in all aspects of compliance.  Download the application here.

Technovation Award

The Technovation Award recognizes innovation in products and services within the industry. Download the application here.  
 
Outstanding Corporate Citizen
This award recognizes a PACE member, corporation or business, for its philanthropic impact in the community through direct or indirect support of charitable projects. Leaders of this company must demonstrate a high level of community spirit and participation, and motivate employees and colleagues to support and participate in charitable activities. Download the application here.

 

 
Chapter of the Year
Given to best chapter for overall performance, engagement and membership recruitment.
This award is determined by the PACE National Board of Directors and Management Team.
 

PACE Member of the Year
This award will be given to the industry supplier who has exhibited excellence and made the biggest impact on the membership of PACE.  Excellence is defined by: creating a positive and encouraging employee culture, involvement in the chapters, involvement in PACE national events, and a corporate commitment to serving the needs of and promoting the customer engagement industry.  Download the application here. 
 
Best of Show
For Exhibitors Only! Judges will make their way around the Expo Hall voting on the best exhibit hall booths, based on use of technology, product presentation, traffic building, layout, design, and graphics.
 
The Fulcrum Award
The Fulcrum Award is the highest individual award that PACE gives for contributions to the industry, the Association, and commitment to Community Service. 
This award is determined by the PACE National Board of Directors and Management Team.

CustomerCount® Customer Engagement Professional PACE Member Award

Honor one of your company’s best Customer Engagement Professionals for outstanding performance in 2017 by nominating him or her for the CustomerCount® Customer Engagement Professional PACE Member Award. 

The winner and their employing company will be awarded at the 2018 PACE Convention and Expo.

We all recognize the impact those on the front line of an organization can have on customer engagement – whether by phone, email, click to chat, or any means of contact.  Your customer-facing professionals are the ones who directly affect the success of your organization by delivering the lasting impressions of an organization to the customer. 

These impressions directly impact the bottom line. Start your day right by nominating someone in your organization for exceptional performance as a customer engagement professional!
  Nominations must be submitted by close of business, 5:00 EST, March 30, 2018.  You can find the nomination online application here.  You can click here to access the Nomination Guidelines.