Central Chapter - Chicago Event 6.15.17

Both members and non-members are invited to join us on Thursday, June 15th, from 8:30 am to 4 pm for an amazing day of education and networking.

Speaker Kathy Green, Director of Talent Development from Midco will present her workshop titled, “Creating Exceptional Experiences Through Engaged Employees”.

Main points of the workshop:
  • Customer Experience: The critical business differentiator
  • Employees and Customers: Should I stay or should I go decisions
  • Leadership: Are you being chased or followed?
  • Emotional Intelligence and Leadership: Why they walk hand-in-hand
  • Employee Engagement: It’s not a thing, it’s a response
  • Leadership Brand: A plan for achieving success
 Register 4 or more team members for only $49 per person!
 
PACE Member Registration $59→
Non-Member Registration $79→

AGENDA
8:30 – 9:00 AM Registration and Networking
9:00 – 12:00 PM Workshop led by Kathy Green
12:00 – 1:00 PM Lunch and Networking
1:00 – 3:55 PM Workshop led by Kathy Green (continued)
3:55 – 4:00 PM Closing comments / Thank Speakers and Sponsors
   
Like you, Kathy Green is fanatical about creating positive customer experiences through the talent of engaged, enthusiastic, motivated, and passionate employees. She uses her expertise in her role as Director of Talent Development at Midco to create best-in-class development programs that release the energy of positive experiences for internal and external customers. With over 27-years of management and leadership experience, she has worked with the best and the brightest to discover the secret sauce for creating customer experiences that take your business to the next level. Unlike other speakers, Kathy takes you on a journey of discovery and "AHA" moments shared through the minds and experiences of all those attending her workshop. No lectures involved here because conversations are the greatest differentiator between knowing and understanding. Come prepared to roll up your sleeves and participate in this very interactive workshop.