Start Date: 12/13/2017 10:00 AM PST
End Date: 12/13/2017 11:00 AM PST
Registration Link: https://webinar.ringcentral.com/webinar/register/3f7a28b7f4ec2dd2c233ce85f6087199
What? Generation Z? We Are Still Trying to Understand Millennials!
Contact center managers have to be sensitive to generational differences for valid, practical reasons. You want to properly understand what employees are saying and thinking AND you want to communicate and motivate in ways that will be properly understood by others. Multi-generational centers are the norm, and they are always a challenge. Now Generation Z is coming along - when many are still grappling with managing the Millennials. This Webinar will help you to work your way through the weeds of these issues, and develop a managerial approach that will bring you success.
Dec 13, 2017 10:00 AM in Pacific Time (US and Canada)