Event Calendar

Thursday, May 10, 2018

Lunch & Learn: Capital One Tulsa, May 10, 2018

Start Date: 5/10/2018 11:00 AM CDT
End Date: 5/10/2018 2:15 PM CDT

Venue Name: Capital One

Location:
14002 E. 21st St.
Tulsa, OK  United States  74134

Organization Name: PACE

Contact:
Chris Haerich
Email: chris.haerich@paceassociation.org
Phone: 317.522.2762

Lunch & Learn:  Capital One Tulsa, May 10, 2018

  • How Capital One got started in Tulsa – why am I here?
  • Leading by example
  • The launch of a successful contact center (site design, partners, recruiting, vision setting, training and strategy to win)
  • Community activism – it is our energy
  • Performance excellence – can’t have the party without taking care of our customers
  • Setting the example (record volunteerism, record donations, associate engagement, customer satisfaction)
 
11:00 – 11:15 AM – Arrival and Registration
11:15 – 11:30 AM – Welcome and Introductions
11:30 – 12:15 PM – Lunch
11:45 – 12:05 PM – PACE Introduction  
12:15 – 12:45 PM – Tour of Capital One
12:45 – 1:00 PM – Break
1:00 – 2:00 PM – John Cook Presentation/Discussion
2:00 – 2:15 PM – Wrap Up
2:15 PM – Guests Depart
 
Date:  Thursday, May 10th
Time:  11 AM – 2 PM CT
Cost:  $20 for PACE Members and $25 for Non-Members
Location:  Capital One
                  14002 E. 21ST ST.
        Tulsa, OK 74134

Online Registration

Registration is Closed
Closed: 5/10/2018 2:15 PM

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