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Event Calendar

Thursday, May 17, 2018

CCW Webinar: 5 CX Best Practices Your Competitors Are Ignoring

Start Date: 5/17/2018 1:00 PM EDT
End Date: 5/17/2018 2:00 PM EDT


Organization Name: PACE

Contact:
Christine Haerich
Email: chris.haerich@paceassociation.org
Phone: 317-816-9336


Many view the notion of “competing on the customer experience” as a burden.  With Zappos and Disney elevating customer expectations, businesses have no choice but to invest heavily into their engagement experiences.
 
It is time to instead view it as an opportunity.  If you deliver an engagement experience your competitors can’t (or won’t), you stand to retain your customers – and attract theirs. This complimentary webinar will reveal 5 CX initiatives that few companies are pursuing.  By adopting them, you’ll stand out from the rest.
 
These 5 “game changers” include:

  • Next-generation approach to customer journeys
  • The best way to reduce effort – and close deals
  • Rethinking artificial intelligence
  • A new strategy for agent engagement
  • Building organic customer advocacy

Online Registration

Registration is Closed
Closed: 5/17/2018 1:00 PM

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