Northeast Chapter Leadership Development and Compliance Workshop

PACE Northeast Chapter Presents: Half-Day Leadership and Compliance Workshop
Whether you are a current member of PACE or not, we invite you to join us on
Tuesday, March 28, from 10 am ET to 4 pm ET for an amazing day of education and networking.
Tuesday March 28, 2017
The Taylor Institute for Direct Marketing at The University of Akron, Ohio
PACE Member $59 PACE Non-Member $79
Our Presenters
Vincent Ivan Phipps

Speaker Vincent Ivan Phipps, M.A., CSP (Certified Speaking Professional) is an international motivational keynote speaker and communication coach.  He is the Founder and Owner of Communication VIP Training and Coaching headquartered in Chattanooga, TN.  Vincent uses his humor, storytelling, and his training expertise to amplify his audiences about how attitude and communication impacts our personal and professional development. Vincent will present his workshop titled, “Leadership Management Training”. Attendees will learn the following:

Vincent is owner of Communication VIP Training and Coaching. The VIP represents the company’s core expertise, “Very Important People-skills”. The VIP also represents his initials, Vincent Ivan Phipps. Vincent is an international speaker and trainer. He is author of, Speak Like a Pro! He specializes in motivational speeches, training seminars, and individual coaching. His areas of expertise include: Leadership, Communication, Motivation, Conflict Resolution, Customer Service, Sales and Speech Coaching.

In 3 years, he endured the following tragedies: breaking his neck in an almost fatal car accident, leaving his corporate job after 13 years, and he and his wife suffered the loss of their son, Maxton Victor Phipps (He was their MVP!). During these times of immense struggle, Vincent developed core strategies to channel negative energy towards positive outcomes. He parlayed these skills into applicable techniques for both personal and professional empowerment.

Vincent is the recipient of the highest earned honor given by the National Speakers Association. The recognition is called, The CSP (Certified Speaking Professional). Only 12% of the world's best speakers and trainers have ever earned this level of certification.

 
Course Leadership
 
  • Manage Teams
  • Supervise Others
  • Direct Vision
  • Influence Paths
  • Inspire Groups
  • Be Accountable
 
Learning Objectives
  • Learn the history of how leadership styles are developed and cultivated.
  • Debunk misconceptions about personality types and communication styles.
  • Identify the true differences between Introverts and Extroverts.
  • Avoid disconnects between those focused on “Numbers” vs focused on “Nice.”
  • Understand the truth about the four types of leadership styles.
  • Recognize each of the four styles’ communication strengths and weaknesses.
  • Understand each personalities’ communication “do’s” and “don’ts”.
  • Reduce mistakes caused by inaccurate labeling of other styles.
  • Adapt to key people by modifying your approach to appeal to their style.
Anthony Cacciatore

Speaker Anthony Cacciatore, an attorney with Mac Murray & Shuster will provide a TCPA rules making update, plus provide status and insight on the current court proceedings against the FCC. Don't miss this opportunity to hear from experienced, leading counsel on the current state of the law and how to navigate these very rocky waters.

Anthony J. Cacciatore is an associate at Mac Murray & Shuster. His practice focuses on helping clients understand and comply with federal and state consumer protection laws, including those pertaining to privacy, advertising, telemarketing, charitable fundraising, and debt collection. Anthony is certified as a Customer Engagement Compliance Professional.

Anthony’s experience includes assisting in active enforcement investigations, deceptive trade practices and consumer fraud litigation in the automotive, consumer sales, and e-commerce industries. He has guided clients throughout the lifecycle of consumer compliance; from compliance planning, auditing, and negotiating, to trying cases, Anthony delivers continuity of qualified legal services.

Our Agenda is as follows:
Time Topic
9:00 - 10:00 AM Registration & Networking
10:00 - 10:15 AM Welcome and Introductions by Brandon Sailors, Northeast Chapter President
10:15 - 12:00 PM Vincent Ivan Phipps: "Leadership Management Training" - part 1
12:00 - 12:45 PM Lunch - provided
12:45 - 2:30 PM Vincent Ivan Phipps: "Leadership Management Training" - part 2
2:30 - 3:00 PM Anthony Cacciatore - TCPA Update and Discussion
3:00 - 3:15 PM Closing Comments
3:15 - 4:00 PM Networking - refreshments provided
PACE Member $59 PACE Non-member $79