New York Metro Chapter Event

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Turning Efficiencies Into Profits In The Contact Center
WHO SHOULD ATTEND?
  • CEO’s, CTO’s, CIO’s, CMO’s who are looking to innovate and get more value out of their customer service operations
  • Entrepreneurs and Marketers who are looking to be ahead of the curve and drive technical efficiencies into profitability
  • Contact Center Directors & Managers who are looking to understand how efficiencies can enhance how they manage and coach their teams
  • Anyone that is interested in understanding how to turn efficiencies into profits in their call center
 WHEN
Thursday, October 19th, Noon to 4:45 PM 
WHERE
Kelley Drye & Warren, 101 Park Avenue 27th Floor,
New York, NY 10178
 OUR AGENDA IS AS FOLLOWS:
12:00 PM – Registration, Networking and Lunch
1:00 PM – Featured Presentations with a networking break in the middle
4:00 PM – Networking / Door Prize Raffle / Sponsor Recognition
4:45 PM – Have A Safe Drive Home! 
 Includes: A Fabulous Lunch, and Networking Dessert Reception
 Special Thanks to our Sponsors
   
Non-Members Registration $69
PACE Members Registration $59