Unscrupulous telemarketers are using spurious Caller IDs, often in conjunction with robocalling, to trick consumers into answering their phones. Also known as “spoofing,” fake Caller IDs are a top source of FCC and FTC complaints, and the problem is increasing at an alarming rate.
Of course, Caller ID serves a useful purpose in alerting consumers to who is calling on their phone’s display. However, the decision to answer the call or not is taken out of their hands if someone has manipulated the Caller ID to look like a familiar number or one with a local area code.
In response to this issue, leading telecom associations and companies, including iconectiv, an authoritative partner of the communications industry for more than 30 years, have developed the SHAKEN (Signature-based Handling of Asserted information using toKENs) standard that provides a framework for service providers to implement new certificate-based anti-spoofing measures. This innovative framework will be the foundation for enabling more accurate call blocking and faster trace-back for regulatory enforcement.
In this session, iconectiv’s Bryce McWhorter will provide participants an introduction to:
- The STIR & SHAKEN framework
- Benefits to consumers and legitimate enterprises
- Beneficial impact to call blocking and enforcement
- Advantages of early adoption