Webinars

PACE Webinars

Below are our current webinars. Please feel free to register for any of the events that you would like to attend. 

2016 Webinars

Upcoming Webinars

Noble Systems

"Using Analytics To Improve The Customer Experience"
November 15, 2016 

Previously Recorded Webinars

Connect First

"Choosing A Software Provider"
October 26, 2016 
  

Presentation Download      Webinar Recording

Gryphon Networks

"Privacy and Compliance Red Flags"
October 18, 2016 
  

Presentation Download      Webinar Recording

Noble Systems

"Using Compliance Technology To Enhance Contact Center Productivity"
Septembers 28, 2016 
  

Presentation Download      Webinar Recording

The Achieve Institute

"Achieve High Contact Center Performance: An Introduction to The Achieve System™"
August 25, 2016 

Presentation Download      Webinar Recording

LeadiD (now Jornaya)

"Not If, But When: Cover Your Act in TCPA Liability" 
June 28, 2016 

Presentation Download      Webinar Recording

Connect First

"Uptime in the Contact Center Industry" 
June 22, 2016 

Presentation Download      Webinar Recording

CSGI

"Customer Engagement in the Age of Risk Management" 
March 24, 2016 

Presentation Download      Webinar Recording

CSGI Webinar

Striking the Balance - Technology Approaches to Supporting Risk Management

November 19, 2015

Presentation Download         Webinar Recording

PACE Central Chapter Webinar

Taking Your Compliance Program to the Next Level

November 12, 2015 

Presentation Download 

 Webinar Recording

Gryphon Networks

3 Moneyball Secrets to Sell Effectively in the Wake of TCPA Restrictions

November 5, 2015

Presentation Download      Webinar Recording

Connect First and Contact Center Compliance

TCPA Webinar Series: Part II

October 14, 2015 

 

 

PACE Webinar
FCC TCPA Declaratory Ruling: A Practical Discussion
August 26, 2015

Presentation Download

Connect First and Contact Center Compliance
TCPA Webinar Series: Updates on New Rulings
August 12, 2015

Presentation Download

Gryphon Networks
"Three Ways to Accelerate ROI
on your CRM Investment"

July 23, 2015

Presentation Download

PACE Webinar
FCC Executive Briefing
June 2, 2015

Presentation Download

Gryphon Networks
"Call Recording for Compliance"
January 29, 2015

Connect First
"The Future of the Contact Center"
December 10th, 2014

Gryphon Networks
"Get Competitive, Not Just Compliant"
November 13th, 2014

Connect First
"Is Your Contact Center Compliant?"
September 10th, 2014

Webinar Recording

PACE Webinar
"FTC Request for TSR Comments"
September 4th, 2014

  Webinar Recording

Five9
"Ten Ways American Support Leverages
Technology to Sell More"

August 26th, 2014

Presentation Download

Connect First
"What REALLY Happened with TCPA"
February 5, 2014

CompliancePoint
"How to Become PACE-SRO Accredited"
December 11, 2013

Presentation Download
Webinar Recording

 

PACE-SRO Webinar
"Experience the Changes"
November 20, 2013

Presentation Download

Corvisa Cloud
"October 16th Has Passed"
November 14, 2013

Presentation Download
Webinar Recording

 

Gryphon Networks
"Are You Sales Intelligent? "
November 13, 2013

Presentation Download
Webinar Recording

New Website Overview
"The Basics"

#PHP_33#

Website Networking
"Communities, Blogs, Forums"

#PHP_33#

 

 

Other Events


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