West Chapter Event 3/24/17

 
Become a Call Center Compliance Guru and Increase Performance by 50%
March 24, 2017 • Start at 11:30 am
Seattle, WA • Palisade Restaurant
Sponsored By:
 Being compliant with various regulations, such as the current FCC and proposed CFPB debt collection rules, can impede the performance of your contact center. But the same tools that ensure compliance can also be useful in increasing your contact center’s performance. Join Noble Systems and learn how you can become a Compliance and Performance Expert.
 Keynote Speaker, Attorney Karl Koster (Noble's Chief Compliance Expert and PACE Board member), will review critical compliance issues arising from FCC and proposed CFPB rules, and the impact that these rules are having (or will have) on call centers across the country. Ken DeMile (Regional Director) and Corey Mustard (Strategic Solutions Director) -- West Coast locals and contact center pros with over 20 years of experience -- will answer your compliance questions and discuss patented technology solutions to manage compliant programs and optimize performance.
Join us for lunch at Palisade Restaurant and network with your peers. You’ll leave with valuable information, including today's best practices and technologies for the challenging compliance environment, so that you can create the best possible customer experience, improve employee engagement, optimize business processes, avoid costly fines, and generate more revenue.
This educational focus group is an invitation-only event with limited seats, so register today to reserve your space! 
 
Attendees will receive CECP credits!
PACE Member Registration
Non-Member Registration