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  • We want to invite you, and other leaders in your organization, to join PACE in San Antonio, March 31st – April 3rd for our Annual Convention and Expo.

    Attending ACX’19, the 2019 PACE Convention & Expo, puts you face-to-face with other decision makers and gets you direct access to powerful solutions for your toughest challenges.

  • Welcome to PACE

    PACE is the only non-profit trade association dedicated exclusively to the advancement of companies that engage with customers via the contact center.

    With a full array of offerings, PACE can help you and your team stay current with the latest technology, trends and developments in the contact center and customer engagement industry.




  • A new resource that is open to the public and will allow PACE members to promote their businesses to those looking for all types of contact center services. Each PACE member is entitled to a listing as part of the increased value we are offering to all of our corporate members.


    Register Your Organization

  • Welcome New PACE Members

    PACE promotes our members' ability to provide outstanding customer service and sales solutions delivered via omni channel communication including voice, email, chat, text and social media.

    PACE provides the tools and opportunities that allow businesses to become involved and stay engaged with amazing networking opportunities. Simply put, our members do business with other members.


Professionals from Hulu, Sprint, LegalZoom, Uber, Google and dozens more!

See the Lineup
PACE ACX 19 Sponsorship Opportunities

Get high-quality candidates!  PACE continues to expand its benefits to its members with the PACE Job Board.  As a PACE member, you can now post your job openings on our exclusive job board.


The PACE Job Board

Upcoming Events

PACE has grown into one of the largest trade associations in the world providing omni-channel customer engagement solutions for marketing, customer service, and compliance.

We enhance the ability of our members to provide outstanding customer engagement in omni- channel contact center environments through our four pillars:

We believe successful partnerships benefit everyone. We engage and support our members and partners through business development services, conferences and trade shows.

PACE provides a united voice in advocating for the benefit of contact centers on federal, state and local levels.

Our In-person and on-line educational events and regulation alerts cover all of the latest information on the broad spectrum of laws and regulations affecting every aspect of the contact center.

We provide programs and trainings to our members to share industry best practices, stay up-to-date on latest trends and offer advance professional education for contact center professionals.

PACE Compliance Offerings

PACE CECP Certification

As a Customer Engagement Compliance Professional, you will be equipped with the tools to help your company navigate through compliance with confidence.

PACE SRO Accreditation

A self-regulatory organization is an organization that contributes a portion of regulatory authority with governmental oversight bureaus in particular industries or professions.

PACE Regulatory Guide

Since 2003, our guides have clearly and accurately explained the ever-changing telemarketing rules and legislation in one, easy-access online source.

Compliance Officer's Forum

If you're a compliance officer, attorney or someone interested in learning about the regulations that govern it, this is your opportunity.