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Denver Regional Contact Center Summit - October



Understanding Compliance,
Improving Operations

Tuesday, October 29, 2019

Mountains are majestic – and when scaled provide breath-taking views into the distance and a good overview of surrounding environs. But, when you’re standing at the base, it can be daunting to find the right path and make progress as you traverse. Navigating the contact center industry – from operations to compliance – can also be daunting. Our Denver Summit is designed to help you understand our complex realm and enjoy the view on the path to success.


Denver Regional Contact Center Summit Sessions:

Keynote Speaker
Karin Hurt
Founder, Let's Grow Leaders
Building a High-Performance, High-Engagement Contact Center Culture

The Climb: Overcoming Operational Challenges 
Trail Guides: What way are Regulatory and Compliance pointing?
View to the Horizon: Creating A Future-Ready Contact Center 
How’s the Air Up There? Perspectives on CX 
 
 
Karin Hurt, Founder of Let’s Grow Leaders, helps leaders around the world achieve breakthrough results, without losing their soul. A former Verizon Wireless executive, she has over two decades of experience in sales, customer service, and HR. She was recently named on Inc's list of 100 Great Leadership Speakers and American Management Association's 50 Leaders to Watch. She’s the author of: Winning Well: A Manager's Guide to Getting Results-Without Losing Your Soul, Courageous Cultures (Harper Collins 2020), Overcoming an Imperfect Boss, and Glowstone Peak.
Family Resource Pavilion
Shiloh House
9700 E. Easter Ln.
Centennial, CO 80112 


Member Registration
$59 for members

Non-Member Registration
$59 for non-members
PACE MEMBER FOR A DAY

Our Sponsors
 

Become a Sponsor - Download the Summit Prospectus