Denver Regional Contact Center Summit

Rescheduled Date!





Understanding Compliance,
Improving Operations

Wednesday, May 6, 2020
10:00am - 4:30pm


Mountains are majestic – and when scaled provide breath-taking views into the distance and a good overview of surrounding environs. But, when you’re standing at the base, it can be daunting to find the right path and make progress as you traverse. Navigating the contact center industry – from operations to compliance – can also be daunting. Our Denver Summit is designed to help you understand our complex realm and enjoy the view on the path to success.


Denver Regional Contact Center Summit Sessions:

Agenda
(subject to change)
 
9:30 - 10:00am Registration
10:00 - 10:15am Welcome & PACE intro - Stuart Discount
10:15 - 11:15am The Climb: 
Overcoming Operational Challenges
11:15 - 11:30am Break
11:30am - 12:30am Trail Guides: 
What Way are Regulatory and Compliance pointing?
12:30 - 1:15pm Networking Lunch
1:15 - 2:15pm Featured Solutions Providers
2:15 - 2:30pm Break
2:30 - 3:30pm Creating A Future-Ready Contact Center
3:30 - 4:30pm How’s the Air Up There?
Perspectives on CX


 
Family Resource Pavilion
Shiloh House
9700 E. Easter Ln.
Centennial, CO 80112 


Member Registration
$59 for members

Non-Member Registration
$59 for non-members
PACE MEMBER FOR A DAY

Local Hotels:

Sheraton
Staybridge Suites
Holiday Inn

Our Sponsors
 

Interested in becoming a sponsor?  Contact Stuart Discount at 317.816.9336 or stuart.discount@paceassociation.org