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Event Calendar

Wednesday, December 5, 2018

InnerView Webinar - Putting Brands First: Integrating the Brand into Agents' Routines

Start Date: 12/5/2018 1:00 PM EST
End Date: 12/5/2018 2:00 PM EST


Organization Name: PACE

Contact:
Christine Haerich
Email: chris.haerich@paceassociation.org
Phone: 317.816.9336

Putting Brands First: Integrating the Brand into Agents' Routines
 
Description
In Session 1 of the “Putting Brands First” webinar series, host Chris Wallace discussed consumer trends and the need for a more differentiated and “branded” customer experience.  This session will pick up the topic by discussing ways the unique elements of a company’s brand and value proposition can be integrated into daily contact center routines.  Brands can’t just be about advertisements, they need to connect with customers in every interaction!

https://innerviewgroup.com/ 


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