Start Date: 7/29/2020 1:00 PM EDT
End Date: 7/29/2020 2:00 PM EDT
Sponsor: Level AI
PACE Member Webinar: AI Superpowers for Your Agents to Deliver World Class Customer Service
Self-service tools and bots are helpful in reducing traffic load, but your customers value the knowledge, timeliness and warmth of a human agent. How can CS teams strike a balance? We'll explore the cutting edge of AI technologies and discuss the ROI of augmenting agents versus replacing them. Great Webinar for those looking for a quick primer on AI in contact centers or looking to get deep in giving superpowers to agents with AI.
Topics of discussion will include:
- Value of agent augmentation vs case deflection
- What’s been proven to work with AI, and what’s possible with today’s technology
- Setting your organization up for success with AI projects
Learn more about giving your agents the superpowers they need by joining Level AI for a webinar on July 29th.
Wednesday, July 29, 2020
1 PM ET/10 AM MT
Founder & CEO Level AI
Ashish Nagar is the Founder & CEO of Level AI. Before starting Level AI, he was a product leader in Amazon's Alexa team working on making Alexa answer everyone's questions. He has advised numerous companies on their AI strategy specifically with a focus on Voice AI, natural language understanding technologies.
Prior to Amazon, Ashish served as a technology and business leader at multiple Silicon Valley companies. He began his career as a management consultant working with Fortune 500 companies on business transformation at Boston Consulting Group. He earned an MBA and MS in Engineering from Stanford University.
Online registration is currently unavailable. Please contact us via email or phone for assistance.