Event Calendar

Thursday, September 12, 2019

NY Contact Center Technology Forum & Supplier Expo

Start Date: 9/12/2019 9:00 AM EDT
End Date: 9/12/2019 4:00 PM EDT

Venue Name: Cisco Systems

Location:
One Penn Plaza
9th Floor
New York, NY  United States  10119

Event Website: https://www.paceassociation.org/ny-sep-2019

Organization Name: PACE New York Metro Chapter

Contact:
Rich Simms
Email: rsimms.sr@gmail.com
Phone: 845-565-4148

Future Ready Your Contact Center with AI & Real Time Analytics

Thursday, September 12th, 9:00 AM to 4:00 PM

Cisco Systems
One Pennsylvania Plaza
(West 34th Street between 7th and 8th Avenues)
New York, NY 10119

Speaker Lineup
Speaker Lineup
Zack Taylor, Director Strategic Communications, Cisco Contact Center
Christa Heibel – PACE Vice Chair and CEO, CH Consulting
Cary Cusamano – Verizon
Mai Le – Uber
Tom Lovinsky -  iTyX ThinkOwl
Fred Stacey – Outsource Consultants
David Webster & Marshall Beaver – Sharpen
Steve Krumenaker – Salesforce
Carmit DiAndrea – PACE National Board of Directors and Verint
Arjun Devarajan, Toucan AI
Stuart Discount – PACE CEO

AGENDA

9:00 AM – Registration, Continental Breakfast and Networking
10:00 AM – Welcome From The Chapter Co-Presidents
10:10 AM – Featured Presentations and Panel Discussions 
12:20 PM – Buffet Lunch – Presentation by Stuart Discount, PACE CEO
1:00 PM – Featured Presentations and Panel Discussions
3:00 PM – Networking & Charitable Door Prize Raffle / The Fun Continues
4:00 PM – Have A Safe Drive Home!

Online Registration

Registration is Closed
Closed: 9/12/2019 4:00 PM

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