National PACE Board of Directors Election Results

Dear Fellow PACE Members,
I’m pleased and honored to announce the results of the 2019 election of the PACE National Board of Directors, as approved by our PACE voting members. These appointments are effective as of January 1, 2020:
Returning National Board Members:
Sam Falletta, CEO, Incept Corporation
Reid Houser, Head of Global Compliance and Privacy Officer, Sitel Group
Joe Galvin, VP of Client Engagement, Numeracle
The members of PACE’s BOD are passionately dedicated to the success of the association members and about the direction the association is headed for 2020 and beyond. We are all committed to further establishing PACE as the leading organization promoting the effective use of contact centers, as the primary means businesses communicates with their customers.
I encourage you to make sure that you are taking advantage of all the benefits your membership affords you. If you have questions regarding your membership benefits, please reach out to the PACE National Office at 317.816.9336. 
I also look forward to engaging with you at a PACE event in 2020! 
Lori Fentem
Chairwoman, PACE National Board of Directors