NY Contact Center Technology Forum & Supplier Expo

Future Ready Your Contact Center with AI & Real Time Analytics

Thursday, September 12th, 9:00 AM to 4:00 PM
Cisco Systems
One Pennsylvania Plaza, (West 34th Street between 7th and 8th Avenues) New York, NY 10119

Speaker Lineup
Zack Taylor, Director Strategic Communications, Cisco Contact Center
Christa Heibel – PACE Vice Chair and CEO, CH Consulting
Cary Cusamano – Verizon
Mai Le – Uber
Tom Lovinsky -  ThinkOwl

Fred Stacey – Outsource Consultants
David Webster & Marshall Beaver – Sharpen
Steve Krumenaker – Salesforce
Carmit DiAndrea – PACE National Board of Directors and Verint
Arjun Devarajan, Toucan AI
Stuart Discount – PACE CEO


9:00 AM – Registration, Continental Breakfast and Networking
10:00 AM – Welcome From The Chapter Co-Presidents
10:10 AM – Featured Presentations and Panel Discussions – Cisco Systems, iTyX ThinkOwl, CH Consulting, Verizon, Uber, Outsource Consultants
12:20 PM – Buffet Lunch – Presentation by Stuart Discount, PACE CEO
1:00 PM – Featured Presentations and Panel Discussions – Sharpen, Salesforce, Verint
3:00 PM – Networking & Charitable Door Prize Raffle / The Fun Continues
4:00 PM – Have A Safe Drive Home!

$59 for Members 
$59 for Non-Members
Be a “PACE Member for the Day”
Everyone Gets The Member Rate!

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