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CECP - Compliance Officer Certification

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Become a Customer Engagement Compliance Professional (CECP)

PACE's Customer Engagement Compliance Professional (CECP) Certification - a key standard in the industry - is one of the best ways to be recognized as part of the leading customer engagement compliance community. 

This year will be full of opportunities for you to gain comprehensive knowledge of complex regulations that impact customer engagement. The CECP certification training covers the full regulatory U.S. and Canadian landscape, including:

  • Current Regulatory Environment - Federal (TCPA & TSR) and State
  • Corporate Compliance
  • Do Not Call (DNC) Regulations
  • SMS Text Messaging, MSCM, Email and Facsimile customer communication rules
  • Social Media, Dot Com Disclosures, ROSCA, Do Not Track (DNT) Regulations and much more.

How Do I Become CECP Certified?

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TRAINING FOR CERTIFICATION TESTING FOR CERTIFICATION CERTIFICATION MAINTENANCE

We understand what this certification will do for your career. We can assure you that you will have all of the appropriate training materials to pass your exam.

The only thing that stands between you and the CECP certification is this exam. Find out how and where you can test to acquire your certification.

Because the landscape is always changing, we provide you with additional learning opportunities through PACE.


The CECP training course has a complete Body of Knowledge that contains all the customer engagement channels and subject matter that each candidate will need to successfully certify. Additionally, an Exam Blueprint is provided that offers an idea of approximately how many questions from each customer engagement channel one can expect on the exam.

CECP Process Link

Self Study

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More CECP Details